We do not have access to any of the Data regarding the completion progress of any of the Offers available from the Offer Wall. Your Diamonds are automatically credited to your account by our server as soon as the company sends the approval of a completed offer.
Please contact the company directly in regards to this situation, so that they can confirm the progress of your Offer.
You can contact Tapjoy by taking the following steps:
- Tap on the Earn Diamonds button to get to TapJoy's Offer Wall (you will see all of the available Offers).
- On the bottom of the Offer Wall, you should find a link named 'Missing Diamonds?' Tap on that link.
- This will take you to a new page where you can submit a support request to Tapjoy regarding your issue.
- After submitting your request you will receive an automated response. This is a machine, not a human. It is simply a response to let you know they have received your request.
- DO NOT reply to the message that they send you. Replying to this message will push your ticket back further into their queue, resulting in extended wait times.
- Hang tight and wait for a human to reply to you. This generally take 5-7 business days, but can be shorter.
You can contact TheoremReach by taking the following steps:
- Tap on the Earn Diamonds button to get to TheoremReach page (you will see all of the available Offers).
- At the top of the screen, you should find a ? icon.
- This will open a box to allow you to submit a support request.
You can contact Fyber by emailing them at firstname.lastname@example.org
We apologize for any inconvenience this situation may have caused you and hope that they will be able to get this issue resolved for you.
Thank you for supporting us!